The goal of each of the team members at Practice Management Solutions is to provide you, your staff, and your patients with an outstanding level of service and support while delivering services that represent an extension of your medical practice. It is important that our reputation as well as that of the provider is represented in a professional manner.
The mission of our company is to provide excellent medical billing services to all providers that are currently in need of “getting a handle” on their billing. Medical billing companies currently exist to help practices find efficient and effective solutions for their current billing and practice problems as well as provide them with services that relieve practices of tedious tasks that are ultimately not providing the profits they are looking for.
You can reach one of our medical billing specialist any time during normal business hours between 8:00 am to 5:00 pm Eastern Monday through Friday. These hours are flexible and based on the needs of our clients. Our service standards extend beyond making sure that your practice experiences outstanding service and support. The team at Practice Management Solutions is committed to providing its team with the opportunity to continue education and professional development. This allows each team member to continually enhance and provide the best service and support possible as well as stay up-to-date with the ongoing changes in the healthcare industry.
Our Service Goals:
At Practice Management Solutions, we understand the importance of choosing the right billing provider for your practice. There are many factors to consider when choosing a billing company such as: qualifications/experience, HIPAA/HITECH/OIG Compliance, awareness of Healthcare Information Technology requirements, access to production reports, services, and performance. These are very important factors and should always be taken into consideration. We are consistently staying up-to-date with all Federal and State requirements for billing companies as well as any healthcare industry changes regarding provider’s and their billing. This is important especially when exchanging patient data. We also have a detailed policy and procedures manual as well as a detailed billing compliance manual in place to act as a guide to avoid any leaks within our systems. Practice Management Solutions provides you and your staff with not only effective billing and practice management solutions, but also patient service solutions as well. It is our mission to ensure that providers have an ongoing relationship with their patients. We extend the same customer service extended to you and your staff to your patients as well. We pride ourselves on the following:
- Submit outstanding claims within 24-48 hours of receipt for quickest payment turnaround
- Daily review and follow-up of claims over 60 days old and take necessary action to get claims paid
- Comply with all HIPAA and HITECH requirements and OIG Guidelines
- Submit 100% clean claims so that your claims are processed and paid the first time
- Have denied claims resubmitted or appealed within one business day
Contact us today at (540)300-3736 for more information on our service goals and how we can put them to work for your practice.